RETAIL CLIENTS

Plant Purchases From Blerick Tree Farm
Payment must be made in full before a  plant will leave the nursery, including the delivery charge if any.
Clients must make their plant selection carefully.  We do not accept returns once a plant has left the nursery, due to the fact that it can be subjected to conditions which are out of Blerick Tree Farm’s control, which can adversely affect the plant and its resale potential.

Layby/Holding Service
For your convenience Blerick Tree Farm offers a holding/layby service.  A 50% deposit is required.  Plants will be held for up to 6 weeks. At the end of the 6 weeks, the client will be notified and if the plants are not collected, there will be a holding charge of 5% per month of invoice total (This is not refundable). Trees will be held for a maximum of 6 months, after which they will be returned to general stock for resale. Clients will be notified of this beforehand and given the opportunity to collect the plants or make alternative arrangements. The deposit will not be refunded, however 75% of the deposit may be used as credit towards future purchases.

Pre -order and contract growing of Bare Rooted stock.
A 50% deposit (non refundable) is required at the time of ordering.

Orders From Third Parties
If Blerick Tree Farm orders stock from a third party on behalf of a client a 50% (non refundable) deposit is required, before the order will be placed, the balance is payable at time of pick up or delivery.

Garden Consultations:
The consultation fee is required to be paid before or at the time of the consultation.  Payment can be by cash, credit card or cheque. 

Garden Design and Plans
A 50% deposit is required at the time of booking the service.  The balance of payment is required on the day that clients come to the nursery to collect their plans.

Installation Service
Payment of the plant component must be made before the installation commences.  At the end of the installation an invoice will be sent to the client for labour and materials, which must be paid within 7 days.  In some circumstances the client may be asked for an advanced payment to cover the cost of materials purchased for their job.  Invoices from all suppliers will be provided to the client, upon request.  Once plants are delivered to a site they become the responsibility of the client.  Blerick will accept no liability for theft, loss or damaged caused to stock once it is delivered to the client’s premises.
The client must inform Blerick Tree Farm and its employees or contractors of the location of any underground services, within the vicinity of the plantings.  If this information is not supplied Blerick will not be liable for any damage that may be caused to services during the installation of a garden.  The Client will be responsible for any cost of repair to these services in the event of damage. 
In some circumstances it is not possible to assess planting conditions until ground preparation commences.  Blerick reserves the right to withhold from planting if a location is deemed not suitable for planting (eg. soil waterlogged) or too dangerous because of vicinity to underground services.  If this situation arises, the client will be notified of the situation and alternative arrangements can be negotiated.

Maintenance Service
This service is charged by the hour.  The Client will be invoiced and provided with a detailed completed job list including start and finish times, equipment used, materials supplied and tasks completed.  This invoice must be paid within 7 days of the invoice date. In some circumstances the client may be asked for an advanced payment to cover the cost of materials purchased for their job.  Copies of all invoices from other suppliers will be provided to the client, upon request.

TRADE CLIENTS
New Clients: Payment in full is required prior to delivery or at the time of delivery.  Payment at time of delivery can be in cash or by credit card.  After the first delivery clients will be permitted a 30 day trading account, providing that they are willing to complete a credit application.
Established Clients: Established account customers are permitted 30 days credit from date of invoice, providing customer has completed a credit application.   No credit will be given unless the application is completed in full.
Ownership of the goods purchased shall remain with Blerick Tree Farm until payment is made in full in accordance with the terms listed, and where payment is made by cheque it shall not be treated as sufficient discharge until cleared. Upon delivery the risk in the goods shall pass to the purchaser.
The purchaser agrees to be liable for any Solicitor or debt Collection Agency costs incurred in the event of Blerick Tree Farm having to pursue any monies owed.

Warranty and Claims
(All Customers)

Blerick Tree Farm guarantees that extreme care is taken in supplying healthy tree stock at the time of purchasing, with a well developed root structure and which is true to name. Where reasonable proof is given that the trees do not meet this criteria, Blerick Tree Farm reserves the right, at its discretion, to correct the mistake by replacing the trees or refunding the purchase price. No liability is accepted in excess of the purchase price.  

Many circumstances which are governed by forces beyond Blerick Tree Farm’s control,  including the list below, may affect the survival of your tree once it has left the nursery, therefore no guarantee or warranty  expressed or implied as to the growth, description, quality or productiveness of our stock. can be given.

Blerick Tree Farm accepts no liability whatsoever for any damage caused to fences, buildings, plants, trees, underground or above ground pipes, conduits or cables, equipment or any structure whatsoever by any trees or shrubs supplied or planted by Blerick Tree Farm.

For trees that are transported by client: All care will be taken to inform the client of correct transport method at the time of purchasing, however, Blerick Tree Farm will accept no liability for any loss, damage once the Stock leaves the premises.

For Trees that are delivered by Blerick Tree Farm. Please inspect all trees for quality and quantity upon delivery in front of our driver.  Claims will only be considered if concerns are discussed at this time.  We will accept no liability in excess of the purchase price paid for the trees.  Clients will be asked to sign a delivery receipt.  In the case that the client cannot be present at the time of delivery to sign, a photo shall be taken of the delivery consignment in situ, and this will be deemed as proof of delivery.

For Trees delivered by third party carrier: Blerick will organise transport of trees on behalf of the client, using a third party carrier.  The carrier will be provided with delivery instructions in writing as given by the client, however, any claim in association with damaged to or loss of trees during or after transport and/or delivery must be made directly with the carrier.  Blerick will accept no liability for loss or damaged caused to stock once it leaves our premises.